Return Policy

You may return any item within 14 days in its original condition for a refund of the price you paid for the item. Returning Items by charging APOEL ORANGE SHOP can be made in all cases where the orders are wrong that if delivery type other than that mandated by nature or amount or if the delivery type of packaging has been damaged, or completely the bulk or in the event that the item is defective. In this case, the customer must either do not accept receipt of the product from the outset, or request a return, after consultation with APOEL ORANGE SHOP.

Products must be returned in the condition received by the customer. In all cases the return of the first product should be done with all the documents accompanying the product (invoice, delivery note) and complete the package. In case of refund, and provided that they have previously received and tested products from APOEL ORANGE SHOP, the refund to the customer will be cancellation charge of credit card (if the order is made by Credit Card) which will be curated by APOEL ORANGE SHOP. If goods are returned damaged or incomplete APOEL ORANGE SHOP has the right to seek compensation from the customer, the amount of which will be determined by the condition of the goods and make unilaterally and without any way other total or partial settlement of his claim that for customers. Other returns outside the above mentioned will not be accepted.

If for any reason your order is not delivered and in case where the shipping method you have selected was Registered Airmail or ACS Courier, then APOEL Orange Shop LTD undertakes full responsibility and your order will be fulfilled without any extra charge.